Privacy Policy

Last Updated: 30 June 2026

At Asani Hai, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you visit our website, contact us, submit a form, purchase a service, or use our virtual office and business support services.

Asani Hai is operated by 9Xero Ventures LLC.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Asani Hai provides virtual office, business address, mail handling, call handling, meeting room, day pass, and related business support services in Blue Area, Islamabad.

For privacy-related questions, you can contact us at:

Asani Hai
Operated by 9Xero Ventures LLC
Address: Suite #4, 4th Floor, Redco Plaza, Blue Area, Islamabad, Pakistan
Email: [email protected]
Website: asanihai.com

2. Information We Collect

We may collect personal and business information from you when you:

Visit our website
Submit a contact form
Request information about our services
Purchase or subscribe to a service
Provide verification documents
Contact us by phone, WhatsApp, email, social media, or other channels
Use our business address, mail handling, call handling, meeting room, or support services

The information we may collect includes:

Full name
Business name
Email address
Phone number
CNIC, passport, or proof of identity, where required
Business registration details, where applicable
Tax or NTN details, where applicable
Billing and payment information
Service package details
Mailing and forwarding instructions
Call handling instructions
Communication history
Website usage information
Any other information you choose to provide to us

3. Verification Information

For service activation, compliance, fraud prevention, and risk management, we may request verification information.

This may include:

Identity documents
Business registration documents
Ownership or authorization details
Proof of business activity
Tax information
Website, social media, or Google Business Profile details
Contact person details

We collect this information only where reasonably required to provide services, verify clients, protect our business, comply with applicable requirements, or reduce misuse of our address and services.

4. How We Use Your Information

We may use your information to:

Respond to your inquiries
Provide our services
Activate and manage your account or service package
Verify your identity or business information
Process payments and invoices
Handle mail and forwarding requests
Provide call handling or message-taking services
Manage meeting room or day pass bookings
Communicate service updates
Provide customer support
Improve our website and services
Maintain internal records
Prevent fraud, misuse, spam, unlawful activity, or reputational risk
Comply with legal, regulatory, accounting, tax, or operational requirements
Protect the rights, safety, and interests of Asani Hai, 9Xero Ventures LLC, our staff, clients, premises, and service partners

5. Website Data and Cookies

When you visit our website, we may collect limited technical information such as:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referring website or source
General usage behavior

We may use cookies, tracking pixels, analytics tools, or similar technologies to understand website performance, improve user experience, measure marketing performance, and manage advertising campaigns.

You can control or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

6. Marketing Communications

If you contact us, submit a form, or show interest in our services, we may contact you through email, phone, WhatsApp, SMS, social media, or other communication channels you provide.

We may use these channels to send service information, quotations, updates, reminders, promotional offers, or follow-up messages.

You may request to stop receiving marketing messages at any time by contacting us at [email protected].

7. Sharing of Information

We do not sell your personal information.

We may share your information only where necessary with:

Our internal team
Service providers
Payment processors
Courier or postal service providers
IT, hosting, CRM, or communication tools
Legal, tax, accounting, or compliance advisors
Banks, government authorities, regulators, platforms, or law enforcement where required
Building management, landlord, or security teams where necessary for operations, safety, or compliance

8. Third-Party Services

Our website or services may use third-party tools, platforms, or service providers. These third parties may process your information according to their own privacy policies and terms.

9. Payment Information

Payments must be made according to the invoice issued by Asani Hai. We may collect payment confirmation details, invoice details, transaction references, billing information, and related financial records.

10. Mail and Call Handling Privacy

If you use our mail handling or call handling services, we may receive limited information related to your business communications.

Sender details
Recipient details
Mail or courier labels
Delivery records
Caller name or phone number
Call messages or notes
Forwarding instructions

11. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, alteration, or disclosure. However, no website, email system, internet transmission, cloud storage, or digital platform is completely secure.

12. Data Retention

We keep your information only for as long as reasonably necessary for service delivery, client management, billing and accounting, verification records, legal compliance, dispute resolution, fraud prevention, and internal operations.

13. Your Rights

Subject to applicable law and verification, you may request to:

Access the personal information we hold about you
Correct inaccurate or outdated information
Update your contact or business details
Request deletion of certain information, where legally possible
Withdraw consent for marketing communications
Ask questions about how your information is used

To make a request, contact us at [email protected].

14. Accuracy of Information

You are responsible for providing accurate, complete, and up-to-date information. If your details change, you must inform us promptly.

15. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children.

16. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for their privacy policies, security, or practices.

17. Legal Disclosure

We may disclose your information if required by law, court order, government authority, regulator, law enforcement agency, tax authority, or other competent authority.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the latest update date.

19. Contact Us

Asani Hai
Operated by 9Xero Ventures LLC
Address: Suite #4, 4th Floor, Redco Plaza, Blue Area, Islamabad, Pakistan
Email: [email protected]
Website: asanihai.com